Network Operations Centre

The following page will be used to provide network updates and outage notifications:


Green CheckmarkNetwork Status


To report an issue, please contact the Network Operations Centre (NOC): 

The NOC is for existing customers requiring technical assistance on a network issue: 

Phone:  1.800.496.0177

Email: (non-emergencies)

Please ensure you have your customer number when you call or include it in the message if you are sending an email.


Network Updates:

December 14th, 2018, 00:01 -- Core Maintenance

December 21st, 2018 – 00:01 CST to January 6th, 2019 – 23:59 CST: Network Moratorium


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